Why Your E-Commerce Site Isn’t Cited in AI Results And How to Fix It
Nov 9, 2025
Why AI Visibility Matters In E-Commerce
Many e-commerce businesses are now noticing they aren’t being mentioned in AI search results. Missing out can mean lost sales, fewer brand mentions and reduced credibility.
Common Reasons Your Products Aren't Cited
Poor crawler accessibility: AI can’t see your content.
Weak topical authority or EEAT: Limited backlinks, few third-party reviews, and generic product descriptions make your brand less trustworthy for AI answers.
No Q&A content: AI prefers websites that answer customer questions with dedicated FAQs or resource hubs.
Steps to Fix AI Citations Fast
Run a crawler test: Use free tools or Olympus Lab’s website audit to check which pages AI bots can access.
Strengthen EEAT: Gather testimonials, reviews, and feature in trustworthy directories.
Create an FAQ page: Address 10-20 actual customer queries these feed directly into AI language models.
Olympus Lab Can Help
Olympus Lab identifies and resolves these issues and more by specialising solely in GEO/AI Optimisation. Ensuring that you’re cited in today's search answers.
Ready to earn more citations and sales from AI engines? Contact Olympus Lab for your FREE Initial Audit.